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CHI (client hosting interface) is our user-friendly control panel that allows you to view and manage all of your hosting services. You can manage your domains, upgrade your hosting plan, view your account details, or submit a support ticket.

Not all of our accounts use CHI, but any new services will use CHI. You can try logging in with your contact email address at or see if you are using our CHI DNS nameservers

If you are still not sure, please ask our support team.