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Contact Us

Contact Us

At Westhost, we want you to be able to contact us at any time, day or night. We’ve provided a variety of contact methods to suit any issue, time zone, or contact preference. Whether you are searching out answers about an invoice or have a tough technical issue, our teams are available with quick and accurate responses. Find the appropriate contact method below for expert care and concern.

Existing customers: please have your customer ID and PIN number available to verify you against your account. See Westhost's account verification policy here.

Sales

For any questions relating to Sales call free on 18016663158 or use live chat. Our Sales team is available from 8am to 5pm Mountain Time, Monday through Friday.
You can also raise a ticket from within your CHI control panel by logging in with your username and password.

Billing

For any questions relating to Billing call 18016663158. Our Billing team is available from 8am to 5pm Mountain Time, Monday through Friday.
You can also raise a ticket from within your CHI control panel by logging in with your username and password.

Technical Support

For any questions regarding Domain Names, Web Hosting, Ecommerce, or Email, please submit a ticket. Our Technical Support team is available 24 hours a day, 7 days a week, 365 days a year.

Abuse

For abuse complaints please submit a ticket. We aim to respond in no longer than three working days.

System Status

For the latest information on Westhost's system, you can now go to status.westhost.com where any urgent issues will be posted. Sign up for email alerts for instant notification for outages.

Dedicated Server Support

For any questions regarding Dedicated Servers, please submit a ticket via our online support system. Our teams will respond to you as soon as possible. Dedicated Server support is available 24 hours a day, 7 days a week, 365 days a year.

Write to Westhost

To write to Westhost, please send all correspondence to the following address:

Westhost Services (Hosting Services, Inc)
517 W. 100 N.
Suite #225
Providence, UT 84332
USA