Technical Support
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Technical decisions aren’t always easy, but our experts are here to help. Simply log into your control panel to open a chat or create a ticket for quick and easy support.
Billing Support
Monday through Friday from 6:00 am to 3:00 pm Eastern Time (excluding bank holidays). Closed Saturday and Sunday
Service status
Our dedicated team keep our service status page up to date with the latest maintenance periods and unplanned downtime.
Create a ticket
Get the help you need by sending an ticket through your westhost account.
Chat with a support agent
Our trained support team is online 24/7 ready to assist you in a chat session.
*Please have your support pin ready so we can verify you as the account holder
*Please have your support pin ready so we can verify you as the account holder
Send an email
If you are a westhost client, please log into your control panel with your username and password for faster support from our expert teams.
Please ensure you provide an email address that you can access and receive emails at. If you cannot access the email address you provided, we will not be able to send you our response.