No. To be able to apply the free SSL certificate, your site(s) need to use the Manage StackCP nameservers. This is because the SSL certificates are installed locally to the Manage StackCP platform.

Can I point an A record to a package and get the free SSL certificate?

Please note that if you have recently activated a Manage StackCP SSL certifcate for your domain, it can take up to 30 minutes to be installed across our load balancers. After an SSL has been installed, the website still loads with an insecure warning ...

My website shows as insecure due to mixed content?

If you're trying to access the temporary URL (i.e. example-co-uk.staging.com) you may get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error. This will be because the temporary URL can't load over SSL (via https://). To allow the temporary URL to resolve ...

Why do I get an ERR_SSL_UNRECOGNIZED-NAME-ALERT error?

Gzip is a great of compressing files for faster network transfers - helping them load faster, so improving site speed. It's also a file format. We encourage the use of and enable Gzip Compression by default across all of our platforms. Compression is ...

Can I enable GZIP Web Server Compression?

Occasionally, applications in your webspace may run checks to help ensure your website is secure. As part of these checks, the application reads the version number of various pieces of software on our servers. Sometimes, these version numbers are old ...

Can you update the version of cURL on your webservers?

Our WordPress platform was designed and built exclusively for WordPress. This level of platform to software exclusivity allows us to truly fine tune both hardware and software around WordPress. Each site is given its own PHP-FPM resource pool which ...

Do you disallow any WordPress plugins on your WordPress platform?

Your machine's local hosts file allows you to overide DNS for a particular domain or subdomain name. This is a great way to test the site ahead of changing real DNS: you're able to test the website at Manage StackCP while the rest of the internet ...

How can I modify my hosts file?

The File Permissions Checker allows you to easily view and fix file permission issues which don't match our recommended settings. To use the File Permissions Checker: Login to Manage StackCP, head to Manage Hosting and select Manage on the hosting ...

How do I use the File Permissions Checker?

ImageMagick - the open-source image tool - is supported. We currently run Version 6.7.2. The path to the ImageMagick binary is: /usr/bin/convert Alternatively, some scripts may require just the directory path, in which case please enter: /usr/bin ...

Is ImageMagick supported?

Yes, Sellerdeck - the ecommerce toolset - is fully supported on the Manage StackCP web hosting platform, and runs really well!

Is Sellerdeck supported on your platform?

If you've set up SSH access for a package then you can run the following command-line instructions to import a MySQL database: mysql -h hostname -u username -p username < databasefile.sql The above command connects to your database with the -h ...

How do I import a .sql file via the command-line?

At Manage StackCP we run multiple different versions of PHP. On our SSH servers, the execution of commands like “composer” will run with our default, system-level PHP that is also used for internal tools at Manage StackCP. This is a thin version of ...

How do I run Composer via SSH?

Yes, Manage StackCP's hosting is fully PCI (Payment Card Industry) compliant and uses ISO 27001-approved data centres so will pass PCI compliance checks.

Are you PCI compliant?

No, you would need to set the database hostname as the server that it's on at Manage StackCP. You can find this by going to the MySQL Databases icon within a package. The hostname you’ll need to use will be something similiar to ...

Can I set my database hostname as 'localhost'?

MariaDB is a fork of MySQL. The database structure and indexes of MariaDB are the same as MySQL. This makes MariaDB a backward compatible, drop-in replacement for MySQL. We currently run MariaDB version 10.2.29 To check the version of MariaDB: Head ...

What is MariaDB?

Yes, you can. This is available via the Manage Hosting > Select Package > PHP Configuration section of our control panel. Alternatively, you can create a custom file in your webspace with your desired PHP configuration. Please note that PHP will only ...

Can I change my website's PHP configuration?

We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You're able ...

Can I view my FTP, email address, or database passwords?

If you're using WordPress, you may wish to make use of the WP Command Line Interface (CLI) to make changes to your installation. It's included by default with all WordPress installs.

Do you offer WordPress CLI?

Yes! All our platforms have full support for a WordPress Network (formerly Multisite). You just need to follow the Create A Network article from the WordPress codex to get this setup. Additional Domains As standard, we automatically map the ...

Do you support WordPress Network (Multisite)?

There are a range of different WordPress form plugins out there such as WP Forms, Contact Form 7 and Pirate Forms. In this example, we'll demonstrate with the free to use Contact Form 7 plugin. 1. Install the Contact Form 7 Plugin Log in to your ...

How do I add and use WordPress contact forms?

Overview of WordPress WordPress is a free and open source content management system (CMS) based on PHP and MySQL. WordPress is installed on a web server, which either is part of an internet hosting service or is a network host itself; the first case ...

What is WordPress?

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