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Knowing your cPanel IP Address will allow you to Quickconnect to your cPanel account via FileZilla and transfer the files you just downloaded. To obtain your cPanel IP address, follow the steps below:


  1. Log into CHI by going to CHI.WestHost.com

  2. Enter your username and password. You will obtain these credentials after purchasing a cPanel hosting account. 

  3. After logging into CHI, click on the Shared Hosting tab on the left hand side of your screen.

      4. Click on your domain on the left side of your screen.

      5. Click on the cPanel link from the menu at the top of your screen.

      6. On the left side of the cPanel interface, there is a “Stats” section. Click “Expand Stats”.

    7. Scroll down to the “Shared IP Address” or “Dedicated IP Address” section and note the IP address. You will need this IP address a few more times in this step, so make sure you keep it close by for reference.