– The average site should take only a few hours to recreate with our easy-to-use Website

Builder. More complex sites or larger sites will take more time.

Q – I’m not using the old website creator software so how does this affect me?

A – If you are not currently using our website creator software then this change will not

interrupt your current setup. However, we would encourage you to check out our intuitive

Website Builder and see if it can better meet your current needs.

Q – When will I receive a credit to my account?

A – Clients who are using the existing WestHost website creator will be issued a credit on the

the first week of August once we confirm they have successfully transitioned to the new Website

Builder.

Clients using other third-party website software, blogs, or content management systems (e.g.

WordPress, Joomla, Drupal, etc…) will not be affected and will not receive a credit to their

account.

Q – What if I need help recreating my site with Website Builder?

A – We have professional Website Builder designers who can help recreate your site for a

nominal fee. We are happy to provide you with a quote based on the size and complexity of your

individual site.

We strongly encourage that you to take the time to try out the new Website Builder for yourself

and see how easy it is.

This article is for Website Builder Accounts. Determine where your account is with this guide.

If you have an existing WestHost hosting account, there are a few differences in some of the features available for your Website Builder. Please see more details here.

Q – What are some of the features offered by Website Builder?

A – The WestHost Website Builder features 200 professional templates, image galleries, an e-commerce store, maps, and social media tools. Website Builder also offers 15 additional templates you can select from for on-the-go mobile devices.

Q – How much will I have to pay?

A – Website Builder plans can be found on our website here.

Q – Why does my domain redirect to http://www.westhost.com/online-website-builder/coming-soon.php?

A – You will be temporarily redirected until your site is published for the first time.

Q – Will my SSL certificate or HTTPS work with Website Builder?

A – SSL and HTTPS for domains pointed to the new Website Builder will not be functional.

Q – How long do I have to recreate my account with the new Website Builder?

A – You can build your website at your own pace and publish it once it is ready.

Q – How long will it take me to recreate my site with the new Website Builder?

A – The average site should take only a few hours to recreate with our easy-to-use Website Builder. More complex sites or larger sites will take more time.

Q – I have an existing site so how does this affect me?

A – You can keep your old website online while you build your new website using Website Builder. Once your site is ready, you can change the A record for your domain to point to the Website Builder IP address found in "Website Builder" ->"Verify Config" in your https://cp.westhost.com/. Please allow for 3-24 hours for DNS propagation.

Q – What if I need help recreating my site with Website Builder?

A – We strongly encourage you to take the time to try out the new Website Builder for yourself and see how easy it is.

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