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This article is intended for CHI clients only.

This article will detail how to use the e-mail accounts that you have set up within the WestHost Dashboard account on your iPhone or iPad. This document uses screenshots of setting up an account using the iPhone 7 with iOS 10.3.2.

First, verify the login details are correct by logging in at The username is your email address. If the password you enter does not work, you will likely need to reset it through one of the guides listed here. Once you are able to log in through your browser, follow the steps below to set up your email on your iPhone/iPad.

**All pictures are for reference only. The actual layout of your interface may differ from the images below**

STEP 1: Open “Settings” and select “Mail”

STEP 2: Click on "Accounts".

STEP 3: Click on "Add Account".

STEP 4: Click on "Other".

STEP 5: Click on "Add Mail Account".


STEP 5: Click on "Add Mail Account".

**NOTE: Please replace [email protected] with your email address**  

Name: Enter the name of the email account.

Email: Enter your email address. For example: [email protected]

Password: The password for your email address.

Description: Enter the description.

Enter the correct details, and then click “Next”


STEP 7: Account type preference: POP/IMAP (if you don’t know, select IMAP) and input the server settings.

**NOTE: Please replace em[email protected] with your email address**

Incoming Mail Server

Host Name:

User Name: [email protected]

Password: The password for your email address

Outgoing Mail Server 

Host Name:

User Name: [email protected]

Password: The password for your email address.

(Please note that although your iPhone says the username and password for this section are option, this is not the case with WestHost accounts.)

Step 8: Click “Next” & save.

If you have any questions please feel free to contact our supports teams on live chat or by submitting a support ticket from your dashboard. We’re happy to assist you however we can.