This article will detail the methods available to reset/change your CHI account password. Change the Password via CHI Login to CHI here - https://chi.westhost.com Once inside of your account, you can click on the head and shoulders icon at the top ...

How to Change / Reset Your CHI Account Password

Tickets are one of the ways you can contact our Technical Support team and our Billing team for assistance with your services. How to Create a Ticket in CHI Log into your CHI account at https://chi.westhost.com/ Once inside of your account, you can ...

How To Create A New Ticket in CHI

To find your Customer ID follow these steps: Log into your CHI account at https://chi.westhost.com/ Once inside of your account, you can click on the head and shoulders icon at the top right Click this icon and then select My Account from the ...

How to Find Your Customer ID

To find your the expiry date of your services please follow these steps: Log into your CHI account at https://chi.westhost.com/ Once inside of your account, you can click on the head and shoulders icon at the top right Click this icon and then select ...

How To Know The Expiry Date For My Services

When contacting Midphase, you will need to verify that you are the owner of the account to discuss the information within the account. The preferred and easiest way to do this is by providing us with the Support Personal Identification Number (PIN) ...

How To Locate The Support PIN in CHI

The Westhost CHI (Client Hosting Interface) is our user-friendly control panel that allows you to view and manage all your hosting services within one easy-to-use dashboard. Here is where you can, amongst many other things, manage all of your ...

How To Log In To Your Account

Step 1: Navigate To Your Shared Hosting Package Log into chi.westhost.com. Click “Shared Hosting” from the left menu bar. Click Manage next to the domain name of the Shared Hosting package you wish to upgrade. Step 2: Follow The Change Plan ...

How To Upgrade A Shared Hosting Package

What is 2FA? Two Factor Authentication or 2FA is a two step verification process that provides an extra layer of security for you when accessing your UK2.net account. This additional step will require a passcode, that is either sent to your email ...

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