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This article is for accounts using CHI.

This article will assist WestHost clients reset CHI account passwords.

Step 1: Select The Forgot Password Link.

  1. Navigate to the CHI login page at https://chi.westhost.com.

  2. Click “Forgot Password?”.

           CHI log in forgot password.png

   

     3. Enter your CHI username into the next window.

By default, your username is the email address you have on file for the account.


          CHI password reset enter username.png

     4. Click “Send Email”. An email will be sent to the email address that is on file with WestHost concerning the password change.

Step 2: Follow The Emailed Instructions.

     5. Log into your email account corresponding with the CHI username email.

     6. In your password change request email, click the “here” link.

          CHI password change email request.png

You will be redirected to the new password screen.

Step 3: Set Your New Password.

7. Enter a new password for your account and click “Save Password”.

        CHI password reset new pass.png

If you have any trouble resetting your password, please contact us.