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Synchronizing an email account to your iPad copies your email account’s settings, but does not copy your email messages. Whether or not the messages appear in your inbox display (on both your iPhone and your computer) depends on the type of email account you have and how it is configured. Many clients prefer to use IMAP vs POP (See: What Is The Difference Between Email Protocols?) to sync their emails on multiple devices and have access to their email from any device.

Instruction on how to set up your email with your iPad:

Step 1. Click on the “Settings” icon.

Step 2. On the Settings screen tap “Mail, Contacts, Calendars”.

Step 3. On the Mail screen under the Accounts, tap “Add Account”.

Step 4. On the “Welcome to Mail” screen tap “Other”.

Step 5. Select “Add Mail Account”.

Step 6. Under “New Account” fill in the correct email account information:

Name, Email, and Description.

Step 7. Fill out the “Incoming Mail Server Settings” section

Use the following information:

Host name:

User name: Your email address

Password: The password you use to login to your WestHost email account.

Step 8. Fill out the “Outgoing Server Settings” section

 Uset the following information:

Host name:

User name: Your email address in all lowercase

Password: The password you use to log into your WestHost email account.

Click “Next”

Step 9: Finishing the Setup of Your E-mail

Before you start to use your new email account, complete the following steps:

Before you try to send mail from your account, check for new mail in your mailbox. If you try to send mail before you have checked for new mail, an error may appear as you try to send the message.

This step is only necessary after you have set up your email account for the first time OR if you have changed internet connections.


If you have any questions please contact our support team on live chat or by submitting a ticket from your CHI dashboard. We’ll be happy to assist however we can.