Back to Troubleshooting

Internet Explorer 8 Downloading .docx File As A Zipped File

Visitors trying to download a .docx file using IE8 will likely have it downloaded as a .zip file. This can just be renamed to resolve, but the source of the problem comes from how Microsoft and the world disagree on how .docx files should be interpreted. It works fine with Firefox, Safari, Chrome, IE9, etc.

It just doesn’t work with IE8 and Microsoft says it is a server configuration issue for MIME types, but most other people agree that IE8 should just recognize it.

Here are the Microsoft MIME types that may need to be added.

Related Articles

How To Know If My Server Is Down
Account Suspension Help
How To Fix A Broken Website
How To Resolve The HTTP Error 403 Forbidden
How To Restore An SQL Database In cPanel

Can’t Find what you need?

No worries, Our experts are here to help.