Back to Troubleshooting

I Cannot Connect To FTP. How Can I Resolve This

This article is for cPanel Accounts. Determine where your account is with this guide.

There are many reasons that your web space could be inaccessible. The following checklist will help you to eliminate the most common problems:

  • Has your domain or webspace expired?
  • Is your domain using our nameservers?
  • Have you changed your password recently?
  • Are you behind a firewall that could be causing problems? Try disabling this or using FTP Passive mode.

If you still have trouble connecting, then please let us know by contacting Support.

Related Articles

How To Know If My Server Is Down
Account Suspension Help
How To Fix A Broken Website
How To Resolve The HTTP Error 403 Forbidden
How To Restore An SQL Database In cPanel

Can’t Find what you need?

No worries, Our experts are here to help.