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How To Navigate WebMail

This article is intended for CHI clients only.

WebMail is CHI's web-based application for sending and receiving email from your domain. This article will show you how to navigate the WebMail Interface.

(1) Application Tasks

The WebMail application from WestHost provides our clients with different main tasks such as access to their Email, Address Book, Settings, etc. Use this menu to alternate easily from one task to another. This will reload your screen with a new screen for the selected task.

Task screens can be opened and accessed in individual browser windows or tabs. Right-click on any task icon in the list and choose ‘Open Link in New Tab/Window’ from the browser’s menu.

Besides these main tasks, you will also find a button to terminate your current session or logout.

(2) Toolbar

The main toolbar is always located directly above the content area. This toolbar allows users to perform different actions depending on what is being shown or selected in the content area. If you see that the buttons are grayed out, the corresponding action will not be available for the current selection. If a toolbar icon displays a small arrow on the right side, you can click the arrow and you will be presented with variations of the action to be executed.

Additional actions can also be found by clicking the More button when available.

(3) List Operations

The icons in the footer area below the given list provide actions that will influence the list above or the element that is currently selected. The gear icon opens a menu with additional actions within the Settings.

(4) Search Box

If the currently selected task allows searching for data through email messages or contacts, you will find a search box located in the upper right corner above the main content area. Enter any search term and press <Enter> on your keyboard to begin your search. To reset the search, simply click the clear icon on the right side of the search box.

Resizing Content Boxes

You will notice that some of the boxes filling the main content area of the screen can be resized. Find the resize handle splitter between two boxes and drag it with the mouse to the size you would like to view your information.

Terminating the Session

Once you are finished using the WebMail application, it is important to properly terminate your current session by clicking the Logout icon in the top menu (1). This is to make sure that no other person accessing your computer can read, delete, or send email on your behalf. Simply closing the browser window is not enough to log out of your WebMail application.

WebMail is compatible with most browsers. We suggest using Mozilla Firefox or Google Chrome for the best results.

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