WestHost pre-ordering of new gTLD domain names operates on a first come first served basis. If the domain name in question is pre-ordered with us by another customer before your own their registration will be submitted first.
The Client acknowledges that whilst WestHost will use its reasonable endeavours to register a pre-ordered new gTLD domain, WestHost does not accept any liability if the new gTLD domain name (for whatsoever reason) is incapable of being registered. WestHost's obligation in regards registering the pre-ordered new gTLD domain name is limited to forwarding the application submitted by the Client for registration with the registrar of the new gTLD domain name. WestHost in no way shape or form guarantees the successful registration of the pre-ordered new gTLD domain.
We may use third party providers for the pre-registration of domain names.
Refunds on the total amount paid in seeking to register the new gTLD domain name(s) will only be given if the Client has failed in obtaining the registration of their new gTLD domain.
Payment for the new gTLD domain you have pre-ordered will be taken at the time of placing the pre-order.
Refunds will not be given (regardless of the reason for their request) if the Client has been successful in obtaining the registration of their new gTLD domain name(s).
Clients acknowledge that the domain Launch Date is not within the control of WestHost and is therefore subject to change. If the Launch Date does change, WestHost shall use reasonable endeavours to notify the Client of the change.
After the Launch Date WestHost shall cease to offer the pre-order service for new gTLD domain name that has become available for general purchase.
WestHost reserves the right to end this service, extend this service and or amend the terms and conditions of this service at any time without the prior notice or consent of the Client. Reasonable usage applies.