This article will walk you through updating the Name Server records within your WestHost CHI account.

Step 1: Navigate To The DNS Section Of CHI

  1. Log into your CHI account at https://chi.westhost.com with your username and password.

  2. Click the “Domains” tab on the left hand side of your screen.

             

    3. Click the domain that you would like to update the DNS record for.

    4. Click the “DNS” link.

  chi dns link.png

Step 2: Enter the correct nameserver information.

    5. Enter in your new DNS nameservers in the fields provided. If WestHost manages your DNS service, you will need to use the WestHost nameservers to use your domain.

              CHI dns info.png

         The default WestHost nameservers can be found below:

  1. dns1.westhost.com
  2. dns2.westhost.com
  3. dns3.westhost.com

     6. Click “Save Changes” to save your new DNS nameservers.

Step 3: Allow 24 hours for propagation.

    7. Please take note that any changes to your DNS settings can take up to 24 hours to propagate as a standard rule.

During nameserver propagation, your domain might not be visible from some parts of the world.


If you have any question about this process, please contact our technical support team by opening a chat or creating a ticket within your CHI account.

 

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