Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article is for cPanel Accounts. Determine where your account is with this guide.

In cPanel you will have the Simple DNS Zone Editor as well as the Advanced DNS Zone Editor to make changes to your DNS. This ONLY works if your domain is using the WestHost DNS.

There are no significant differences between the Simple and Advanced editors, and in most cases you are fine using the Simple editor. The Advanced does have some extra features which this article will detail at the end.

REMEMBER that any changes made to the DNS Record must propagate before they will appear to be working. Please allow 3-6 hours for the WestHost internal systems to update. Depending on your locaton and Internet connection you may need to wait 3-24 hours for full propagation to complete.

Table of Contents

Simple DNS Zone Editor


Login to your cPanel account and click on the Simple DNS Zone Editor
Click on the drop down menu to choose the domain name on your account that you would like to modify.


The second section allows you to add CNAME records for your domain name. All you need to do is enter the desired sub-domain name for the CNAME record and the address to which you would like it pointed. NOTE that it should be a fully qualified domain name -- do NOT include backslashes or file paths. Only a domain name like or will work. Then click the "Add CNAME Record" button to complete the change.

The third and final section lists any current custom DNS Records and allows you to delete them. If you no longer with to use a DNS Record you have previously created it can be removed via this tool simply by clicking the "Delete" link next to the record you no longer need. This action is NOT reversible. If you remove a record you need to manually re-create with one of the former tools.

Advanced DNS Zone Editor



 If you are not 100% sure what changes you are making it is ALWAYS better to use the Simple DNS Zone Editor in order to avoid any major DNS issues. Because of DNS propagation times, changes that are incorrect, break your website, or break your email may take 12-48 hours to notice, correct, and fix.


Finally the third difference is the "Manage Existing Records" section. You can now edit existing records. This can be done by clicking the "Edit" link next to the record you would like to modify.



Custom MX Records

If you would like to use your own e-mail server or the e-mail services of a non-WestHost company you will need to point your MX or Mail Exchanger Record to that location. This can easily be done through your cPanel. To change your MX Records, complete the following steps.



  1. Login to cPanel,
  2. Select "MX Entry" under the Mail section,
  3. Select the domain to edit from the drop-down menu,
  4. Select the desired e-mail routing option. Automatic is usually fine,
  5. Define the Priority [0 is highest] and the web address for your mail server,
  6. and Click the "Add New Record" button.



that MX Records are a part of the DNS and will need to propagate before the changes take full effect. DNS Propagation can take 12-48 hours to complete worldwide.