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The WestHost Promise

Satisfaction Guarantee

100% Hosting Satisfaction

100% Lifetime Satisfaction Promise

You're not just buying a hosting plan, we're creating a partnership. We want your business to succeed because when you're successful, we're successful. We are committed to working together so that you'll never want to go anywhere else.

Our Commitment to You

We are so confident that your experience with WestHost will be exceptional that we are willing to put our promise to keep you happy in writing.

  • We promise to work with you honestly and fairly.
  • We promise to provide you with fast, helpful and friendly answers to your questions 24 hours a day, every day of the year.
  • We promise to provide you with optimal uptime. Our hosting systems infrastructure will be constructed, maintained, and monitored to ensure 99.9% uptime.
  • We promise to employ the highest skilled and trained support staff in the industry.
  • We understand that from time to time problems may occur. We promise to address all issues promptly and courteously.
  • We take our promises very seriously and will issue you an appropriate credit if we have failed to meet our end of the bargain.

Thank you for giving us the opportunity to partner with you. We understand the important role our solutions play in your business. We value your feedback. Let us know how we are doing, both good and bad. If there is anything we can do to improve your experience with WestHost, we want to know about it. I promise that we will get back to you with any issues that you have.

Brian Chambers
General Manager – WestHost
bchambers@westhost.com



 
 
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