US-Based Hosting Support

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• US-Based Support

  Let's face it; it's the support that matters most to you. When you need help, you want it anytime day or night from someone you can easily understand. Our US-based support sets us apart because of their quick, informative answers delivered in a friendly, easy to understand way.

In-House Experts

Our response times lead the industry and our support staff is exceptionally qualified, capable, and experts in their respective areas and can be accessed IN-HOUSE. More importantly, each is committed to providing the highest level of support possible. This is probably why 95% of our clients rate our quality of support as Excellent or Good.

Our preferred support medium is e-mail, with it's documented communication log, and the opportunity to send and receive links and files, however, we recommend using whichever contact method is most convenient for you and your needs.

Average Wait Times:

• Toll Free Phone >> 52 Seconds
• Live Chat >> 16 Seconds
• E-mail >> 30 Minutes