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Client Success Stories - Rob England
IT Skeptic - Rob England
www.itskeptic.org
 What is your Web proficiency Level?
Intermediate
Tell us about your Web site.
The IT Skeptic at itskeptic.org started out as an experiment to dip my toe in the Web journalism water with a blog taking a skeptical view of ITIL (Information Technology Infrastructure Library). Over the last eighteen months the blog has grown to a Google PageRank of 5 and is read around the world by the ITIL industry. Now I have a family of sites all growing happily on my WestHost managed dedicated server.
What prompted you to build a Web site originally?
I aspire to be a "webpreneuer" generating independent income from the Internet. Yes, another one. But I back myself to be successful and enjoy describing my journey on my blog.
What improvements would you like to make to your Web site in the future?
The IT Skeptic recently began tracking BOKKED (the Body of Knowledge Known Error Database) that records errors in published methodology books. Future plans for the IT Skeptic include a mechanism for public assessment of software products for compliance to ITIL, and a few other ideas still in the "skunkworks" phase.
How has WestHost helped your business or Web site succeed?
In the early days I knew nothing and thought I knew only a little. The fabulous WestHost support rescued me several times when I broke stuff trying to set up my server. As I grew, my demands on support grew a little more sophisticated but the quality of support kept up. They made one mistake once to prove they are human, but have always been polite, cheerful, knowledgeable and most of all helpful. And the hosting platform has been solid so far.
What WestHost services or features provide the most value to you?
The service is outstanding. I don't understand how they can respond so quickly no matter what time of day or night I chat online or email for help. The nightly backups give me a level of comfort in case I really blow it or the hackers ever get through. And the pricing has made my own private managed dedicated server affordable enough to give my business ventures a solid foundation for the future.
Why would you recommend WestHost to a friend or colleague?
WestHost provides excellent service at competitive prices.
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