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Category Archives: Technical Support
Get some sleep: Continuous Data Protection (CDP)
One of the indirect benefits of using a remote hosting provider is the ability to tap into ancillary services like Continuous Data Protection (CDP) that safeguards your data using the latest backup & restore technologies. Traditionally IT departments running their own on-premise solutions have considered backup and disaster recovery to be two separate functions often [...]
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HOW TO: Know if You’ve Been Hacked
I frequently cleaned cracked WestHost accounts, but sometimes they are not actually cracked or it’s a little hard to track down. Here is a guide for what to look for if you think that something might be compromised. Some of this information is for WestHost accounts purchased before Nov. 2009, but I’ve included things to [...]
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Email Safety: 10+ Things You Should Know
Have you ever wondered why you get so much SPAM (junk mail) in your email inbox? Where do they get your address from, and why do they send it? There are essentially two reasons. First is the same reason that Pepsi pays $25 million for a thirty second Super Bowl ad: exposure equals sales. Secondly, [...]
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AutoMOD: Customization Magic for phpBB3
One of the many site applications we offer is phpBB3, which claims to be “the most widely used open-source bulletin board system in the world.” Using phpBB3 you can create everything from large discussion forums to small game clan meeting rooms. It offers the tools necessary for moderation teams to maintain control of your site. [...]
Also posted in Web site Development 30 Comments
Backups Part 1: Creating a Backup of your Web Site
I think it is safe to say that the majority of computer users, at one time or another, and to one degree or another, has had that moment where we wished we had made a backup of our files—but hadn’t. I don’t believe that an in-depth explanation is required to illustrate why this is a [...]
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Improving Apache Web Server Performance
Even to most Internet professionals, the Apache web server software can be as perplexing as it is ubiquitous. Although not as comprehensive as the official 685-page documentation, this post outlines two useful features you can enable in the httpd.conf file to improve the performance of your web server: persistent connections and gzip compression. Important note: [...]
Also posted in Web site Development 22 Comments
Customizing Zen Cart, Part 2
In part one of customizing Zen Cart (found here) we covered changing the color scheme of your store to better fit your needs. In part two we will be discussing changing some of the main images that Zen Cart uses in the design.
Customizing Zen Cart, Part 1
One of our more recent Site Application additions has been Zen Cart. This e-commerce solution has many robust features and this article will give some detailed information, giving you the ability to modify the cart with your own look and feel.
Apache Tomcat 101
To all Tomcat users out there, I’m sure many of you have had questions on how to get things up and running; questions like ‘Is Apache Tomcat the same thing as Tomcat?’, and ‘How do I get the :8080 to go away?’ What is Apache Tomcat? Apache Tomcat and Tomcat are the same thing. Apache, [...]
Also posted in Web site Development 1 Comment
Transferring a domain
Web hosting clients often find themselves transferring an existing domain as well as signing up for a new hosting account. In order to simplify the process, here are 3 easy steps to use as a guideline:
