Comments on: The Best Customer Service is No Customer Service http://www.westhost.com/blog/2008/06/02/the-best-customer-service-is-no-customer-service/ News, Announcements & More Tue, 01 Nov 2011 13:20:05 +0000 hourly 1 By: Eve Isk http://www.westhost.com/blog/2008/06/02/the-best-customer-service-is-no-customer-service/comment-page-1/#comment-779 Eve Isk Fri, 04 Jul 2008 12:59:55 +0000 http://blog.westhost.com/2008/06/the-best-customer-service-is-no-customer-service/#comment-779 I agree with you too. If No customer Service = Customers are satisfied with quality that they don't need any service. lol ... anyways, thanks for this great article. I agree with you too. If No customer Service = Customers are satisfied with quality that they don’t need any service.
lol … anyways, thanks for this great article.

]]> By: Shawn Sorrell http://www.westhost.com/blog/2008/06/02/the-best-customer-service-is-no-customer-service/comment-page-1/#comment-742 Shawn Sorrell Tue, 03 Jun 2008 12:52:27 +0000 http://blog.westhost.com/2008/06/the-best-customer-service-is-no-customer-service/#comment-742 I have to agree with your point. I know that it can often be frustrating for some WestHost customers since the approach is different from many hosting companies but I it is one reason I have always stuck with WH. From the start WH has endeavored to give us as much control over the hosting environment as they could. The drawback for many newbies or non technical clients is that there is a learning curve involved to have this control. While I don't want to loose the current abilities that we have for those who have gone through this learning curve I do hope that some advancement can be made to allow users to have access to these abilities without the learning curve. That, as I see it, well take web interfaces to these same abilities that are well documented. I have to agree with your point. I know that it can often be frustrating for some WestHost customers since the approach is different from many hosting companies but I it is one reason I have always stuck with WH.

From the start WH has endeavored to give us as much control over the hosting environment as they could. The drawback for many newbies or non technical clients is that there is a learning curve involved to have this control. While I don’t want to loose the current abilities that we have for those who have gone through this learning curve I do hope that some advancement can be made to allow users to have access to these abilities without the learning curve. That, as I see it, well take web interfaces to these same abilities that are well documented.

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